Privacy Policy

Smile Starters is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us online.

Information We Collect

We may collect the following types of information:

Information You Provide

Name
Email address
Phone number
Appointment requests
Messages submitted through contact forms
Any information you voluntarily provide to us

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

Respond to inquiries and appointment requests
Provide customer support
Improve our website and services
Analyze website performance and visitor trends
Send appointment reminders or other communications you have requested
Comply with legal and regulatory obligations

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. These technologies may collect information about how you use our website.

You can control or disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Services

We may use trusted third-party providers to help operate our website and services, including:

Website hosting
Online appointment scheduling
Analytics services
Marketing and advertising platforms
Communication tools

When you schedule an appointment online, you may be redirected to a secure third-party scheduling platform that maintains its own privacy practices and terms of use.

Sharing of Information

We do not sell your personal information.

We may share information with service providers who assist us in operating our website or providing services, or when required by law or to protect our legal rights.

Children's Privacy

Our website is intended for parents and legal guardians seeking dental care for their children. We do not knowingly collect personal information directly from children through our website without parental involvement.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Protected Health Information

Please do not submit sensitive medical or health information through website contact forms unless specifically requested. Any protected health information provided during the course of treatment is handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.

Your Choices

You may:

Request access to the personal information you have provided
Request correction of inaccurate information
Request deletion of information where permitted by law
Opt out of marketing communications at any time

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Nelly Rivera
Phone: (704) 816-1407
Email: nrivera@smilestartersdental.com